This article is all about the UAT Kick Off Email Sample – that email you send to get user acceptance testing (UAT) rolling. UAT is super important because it’s where real users get to try out a new software or system before it goes live. A well-crafted kick-off email can make or break the whole testing process, so let’s dive in!
Why a Strong UAT Kick Off Matters
A good UAT kick-off email sets the stage for successful testing. It clearly communicates what needs to be done, by when, and what resources are available. This helps testers understand their roles and responsibilities, which reduces confusion and frustration. A well-defined UAT process ensures that the new system works smoothly for end-users. Failing to communicate effectively can lead to:
- Testers not knowing what to test
- Missed deadlines
- Poorly documented bugs
This, in turn, can delay the project and lead to a subpar product launch.
Testing teams should include:
- Project Manager
- Lead Tester
- Business Analyst
- Testers
The goal of this email is simple: to give the testers everything they need to succeed.
Email Examples for Your UAT Launch
UAT Kick-Off Email for a New Software Release
Subject: UAT Kick-Off: [Software Name] – Version [Version Number]
<p>Hi Team,</p>
<p>This email officially kicks off User Acceptance Testing (UAT) for the new version of [Software Name]. Your feedback is crucial to ensure a successful launch!</p>
<p><b>What's Being Tested:</b> The new release includes [briefly describe the main features and changes, e.g., a new payment processing system, updated user interface, etc.].</p>
<p><b>Testing Period:</b> [Start Date] to [End Date]. Please complete your testing within this timeframe.</p>
<p><b>How to Test:</b></p>
<ul>
<li>Access the testing environment at: [Link]</li>
<li>Use the following credentials: [Username] / [Password]</li>
<li>Please follow the test cases outlined in [link to test plan/document].</li>
</ul>
<p><b>Reporting Issues:</b> Please report any issues or bugs using [link to bug reporting tool/platform] and provide as much detail as possible (steps to reproduce, screenshots, etc.).</p>
<p><b>Support:</b> If you have any questions or need assistance, please contact [Contact Person/Team] at [Email Address] or [Phone Number].</p>
<p>Thanks, and let’s make this launch a success!</p>
<p>Best regards,</p>
<p>[Your Name]</p>
<p>[Your Title]</p>
UAT Kick-Off Email for a Website Redesign
Subject: UAT Invitation: [Website Name] Redesign – Ready for Your Review
<p>Hi Testers,</p>
<p>We're excited to invite you to participate in the User Acceptance Testing (UAT) phase for the redesigned [Website Name]! Your feedback is incredibly valuable.</p>
<p><b>Overview:</b> We've updated the website to improve [mention key improvements, e.g., user experience, mobile responsiveness, navigation, etc.].</p>
<p><b>UAT Period:</b> From [Start Date] to [End Date].</p>
<p><b>Tasks:</b></p>
<ul>
<li>Review the website at: [Link to Test Environment]</li>
<li>Explore key sections: [List key sections, e.g., Home, Products, About Us, Contact]</li>
<li>Test the following features: [List key features, e.g., search, shopping cart, contact forms]</li>
</ul>
<p><b>Issue Reporting:</b> Please submit any issues using [Link to Bug Reporting Tool]. Include screenshots whenever possible.</p>
<p><b>Contact:</b> For questions, reach out to [Contact Name] at [Email Address].</p>
<p>Thank you for your time and input!</p>
<p>Sincerely,</p>
<p>[Your Name]</p>
<p>[Your Title]</p>
UAT Kick-Off Email with a Detailed Test Plan Attachment
Subject: UAT: [Project Name] – Testing Instructions and Test Plan Attached
<p>Hi Team,</p>
<p>Attached is the UAT Test Plan for [Project Name]. This email serves as the kick-off for UAT.</p>
<p><b>Scope:</b> We are testing [brief project scope, what's being tested].</p>
<p><b>Testing Timeline:</b> UAT will take place from [Start Date] to [End Date].</p>
<p><b>Important Information:</b></p>
<ul>
<li><b>Test Environment:</b> [Link]</li>
<li><b>User Credentials:</b> [Username], [Password]</li>
<li><b>Test Plan:</b> Attached to this email, please review it carefully.</li>
<li><b>Reporting:</b> Use [Bug Reporting Tool Link] for all issues.</li>
</ul>
<p>Please direct all questions to [Contact Name] at [Email Address].</p>
<p>Your cooperation is appreciated. </p>
<p>Best,</p>
<p>[Your Name]</p>
<p>[Your Title]</p>
UAT Kick-Off Email with a Training Video Link
Subject: UAT Kick-Off: [System Name] – Training and Testing Information
<p>Hello Testers,</p>
<p>We're launching UAT for the new [System Name] system. To help you get started, we’ve prepared a short training video.</p>
<p><b>Key Features:</b> [briefly describe key features, e.g., new dashboards, reporting tools, etc.].</p>
<p><b>UAT Timeframe:</b> [Start Date] - [End Date].</p>
<p><b>Training:</b> Please watch this video before starting testing: [Link to Training Video]</p>
<p><b>Test Environment:</b> [Link to Test Environment] - Use [Credentials].</p>
<p><b>Test Cases:</b> Detailed test cases are located at [Link].</p>
<p>For questions, contact: [Contact Name] - [Email Address].</p>
<p>Thank you!</p>
<p>Regards,</p>
<p>[Your Name]</p>
<p>[Your Title]</p>
UAT Kick-Off Email with a Reminder of Responsibilities
Subject: Reminder: UAT Kick-Off for [Project Name] – Your Role is Critical
<p>Hi Team,</p>
<p>Just a reminder that UAT for [Project Name] is now underway!</p>
<p><b>Testing Period:</b> [Start Date] to [End Date].</p>
<p><b>Responsibilities:</b></p>
<ul>
<li>Access the system: [Link]</li>
<li>Complete all assigned test cases by [Date].</li>
<li>Report all issues using: [Reporting Tool Link].</li>
</ul>
<p><b>Key Resources:</b></p>
<ul>
<li>Test Plan: [Link]</li>
<li>User Guide: [Link]</li>
<li>Contact: [Contact Name] at [Email Address] for any questions.</li>
</ul>
<p>Your timely input is essential for a successful project delivery.</p>
<p>Thank you.</p>
<p>[Your Name]</p>
<p>[Your Title]</p>
UAT Kick-Off Email for Testing on a Mobile App
Subject: UAT: [Mobile App Name] – Testing on Your Mobile Devices
<p>Hi Testers,</p>
<p>We are conducting UAT for the new [Mobile App Name] app!</p>
<p><b>App Details:</b> [Describe what's new and important].</p>
<p><b>Testing Dates:</b> [Start Date] - [End Date].</p>
<p><b>How to Test:</b></p>
<ul>
<li>Download the app here: [Link to TestFlight/Google Play Beta]</li>
<li>Use the following test account: [Username], [Password]</li>
<li>Test the features outlined here: [Link to test document or test cases]</li>
</ul>
<p><b>Reporting Issues:</b> Use the "Report Bug" feature in the app (or send an email to [Email Address]).</p>
<p>If any question contact: [Contact Name] at [Email Address].</p>
<p>Good luck testing!</p>
<p>Sincerely,</p>
<p>[Your Name]</p>
<p>[Your Title]</p>
UAT Kick-Off Email with a Survey Link for Feedback
Subject: UAT Launch – [Project Name] and Feedback Survey
<p>Hello,</p>
<p>We are starting UAT for the new [project name].</p>
<p><b>Scope:</b> Testing will include testing of [mention key features and changes].</p>
<p><b>UAT Window:</b> The testing phase will run from [start date] to [end date].</p>
<p><b>Test Environment:</b> You can access the test system at [link] using [your username] and [your password].</p>
<p><b>Test Plan:</b> Please use the test cases defined in [link to test plan].</p>
<p><b>Feedback:</b> After you have completed your testing, please provide your feedback using the following survey link: [Survey Link].</p>
<p>For assistance, contact [Contact Name] at [Email Address].</p>
<p>Thank you for your help. </p>
<p>Best regards,</p>
<p>[Your Name]</p>
<p>[Your Title]</p>
In conclusion, a well-executed UAT kick-off email is crucial for a smooth and successful UAT process. By providing clear instructions, necessary resources, and outlining everyone’s role, you are setting the stage for useful feedback and a better final product. Using these UAT Kick Off Email Sample examples, tailor your email for your specific project to get the best results! Good luck with your testing!